FAQs : Electric Vehicle Charging Station
- What is an electric vehicle (EV) charging station?
- Where can I find Torrent Power EV charging stations in Ahmedabad?
- Naranpura – DC (fast) charging
- Drive-in road - DC (fast) charging
- Prahladnagar - DC (fast) charging
- Raipur Darwaja BRTS - AC (slow) charging
- What charging options will be available at Torrent Power's EV charging stations?
- Will the charging stations be available 24/7?
- What is the cost of charging?
- Can I charge any type of electric vehicle at Torrent Power's charging stations?
- How long does it take to charge an electric vehicle at your charging stations?
- Can I use my own charging cable, or do I need to bring one?
- Is there a membership or subscription required to use Torrent Power's charging stations?
- How can I pay for the charging services?
- What should I do if I encounter any issues or need assistance at the charging station?
- Can I provide feedback or suggestions regarding the charging stations and services?
- Can I charge my EV and pay the charges in Torrent Electricity bill?
- How can I download the app?
An electric vehicle charging station is a dedicated infrastructure that provides electrical energy to charge electric vehicles. It allows EV owners to recharge their vehicles' batteries.
Currently, we have EV charging station installed at 4 locations across Ahmedabad city.
EV charging station at Naranpura, Drive-in Road and Prahladnagar are DC (fast) charging station, while Raipur Darwaja BRTS is an AC (slow) charging station.
Yes, our charging stations will be available 24 hours a day, seven days a week, ensuring that EV owners can charge their vehicles at their convenience.
Introductory price for EV charging at Torrent Power charging station is Rs. 12 + 18% GST per unit.
No. Currently we offer charging of only 4-Wheeler EV Charging facility. However, in future, based on the need, we may put facility for charging 2-Wheelers.
The charging time can vary depending on the type of vehicle and the charging option selected. AC charging generally takes longer, ranging from a few hours to overnight charging. DC fast charging, on the other hand, can provide a significant charge in a shorter period, typically ranging from 0.5 to 1.5 hours.
Our charging stations are equipped with standard charging cables that are compatible with most electric vehicles. You can simply plug in your vehicle using the provided cable. You may check the mobile app for further details.
No, you are required to download a mobile application called “Statiq” and top-up the wallet with minimum of Rs. 300/- to initiate a charging session.
Charges will be deducted from the Statiq Wallet. However, you can top-up the wallet through various available digital payment modes like UPI, Cards, Net banking, Other Wallets, etc.
In case of any issues or if you require assistance at our charging stations, we have a dedicated customer support team available 24/7. You can reach out to them through the provided contact information. They will be ready to assist you and resolve any concerns promptly.
Absolutely! We welcome your feedback and suggestions. You can share your feedback in the mobile application itself under Customer Review Section.
Currently there is no such provision.
By searching “statiq” on play-store or apple store. Alternatively, a QR code is available at all charging stations so that customer can scan and download the application.