FAQs : E-Bill

  • Yes, you must have a Torrent Power CONNECT account to enrol for the E-Bill facility. If you do not have an account yet, simply create an account before trying to subscribe for the E-Bill facility. The registration process is simple and only takes a few minutes.

  • Signing up for an E-bill is very easy

    • First register or log-in to your account.
    • Then click on the “Subscribe” button under the Subscriptions Tab. You will be given an option to subscribe for E-bill and SMS Alerts.
    • Tick the relevant option and then press the Subscribe button to register for the facility.

  • If you decide that you want paper bills to be sent to your billing address again, all you need to do is unsubscribe from this facility.

    • First register or log-in to your account.
    • Then click on the “More” button under the My Profile Tab. You will be redirected to a page showing the features for which you have subscribed
    • Simply click Edit & unsubscribe button to stop the facility.
    • You may still receive one more paperless bill depending on the billing cycle and the timing of your request.

  • The E-Bill is a replica of the bill you would receive as a hard copy. Your paper and online bill show you the same information only the way you receive your bill is different.

  • No. You can pay any way you want including online.