Self Help

Here are the functions you can perform on
Quick Pay Call 24 X 7 Name Change New Connection
Quick Info Payment Options Downloads Tariff
Safety Tips Energy Calculator Save Energy Report Theft
FAQS Outage Checker Your Voice Self Care
Fully Automated Call Centre
  • Our fully automated call centre is ready and here to assist you at your disposal! All you need is your service number handy.
  • Our multi-lingual Call Center would help you in addressing any query/concern or complaint. The recently upgraded IVRS system would help you REGISTER A NO POWER OR BILL RELATED COMPLAINT even without the need to speak to the call center agent. Not only would your complaint be registered but we would keep you updated on the resolution progress via SMS on your registered mobile number.

Further, once you call and enter your service number, our system will pair your phone number with your service number and you will not need to enter the service number the next time you call.

Just dial (079)22551912 OR 66551912.

 Power Alert SMS Facility
  • If you want to subscribe to our Power Alert SMS facility, SMS TP REG 'Your Service number' 'Your First Name' and send it to 9825231912.
  • To know your billing details, SMS TP BILL 'Your Service Number' and send it to 9825231912.
  • If you have already subscribed to our SMS facility, you will be notified about your Billing & Payment Details monthly.